Creative UXR: a case study
real projects have teams with gaps, they go out of order, they have realclients. HMW do user discovery when you have no access to users
Research sessions
humanize employee experience & tools Messaging experience inventory drilldown
A solution for lightening up employee life
product design – productized service
Exploring humor: Facilitated discussion
Why is humor so risky at work…and what we might do about it