Design an MVP for CX(Customer Experience) engine After leading UX discovery our team had discovered the user problems and key use cases. The design phase

Research user experience for CX engine The goal of this initiative was to design a product MVP for the client’s customer experience engine. Objective Our

Automate a risky workflow for global intranet Our workflow for handling content requests was a risky and time consuming phase of the intranet communication strategy

Understand how to establish intranet governance During early project discovery for the intranet redesign, establishing a governance structure was identified as a key initiative for

Meaningful digital workplace I found an opportunity to define meaning for the organization’s digital function by changing thinking around analytics and facilitating growth for the