Rodney Echols


Human-centered designer

Enterprise Applications

User Experience & User Interface Design Samples

Customer Support Companion App

A cloud application which introduced machine learning and automation to chemical manufacturers' digital customer.

Customer Experience Engine - MVP

A prototype and executive summary to win the executive leadership's buy-in at a national airline company.

Intranet Content Publisher System

A system to manage company wide publishing for an at a global oil & gas company.

Design-led problem solving

User Research & Discovery Case Studies 

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Design a magical customer experience

Starting from scratch, we build a MVP story to inspire the business to buy-in.

Translate research into design direction

Envision a hospital system by detailing digital touchpoints along a patient's journey.

Reimagine a workplace experience

Build an inspiring user story and user flow into a sales pitch.

Workshop facilitation & analysis

Brainstorm ideas for return to office

I led 2 discovery workshops in order to brainstorm employee behavior.

Product design from ethnographic study

Change minds about digital analytics

I used data and service design to innovate digital function at a global energy company..