What do you Do, Rodney?
A listicle about experience design: vocab, roles specialities and aspirations.
On occasion I’ll come across great content that I think will quickly accelerate you knowledge of how to leverage a design led approach. I’ll post them here. This page is for learning and sharing UX design career wisdom.
What is the difference between Customer Experience (CX) vs User Experience (UX)?
I have many projects focused on CX, while my my specialty is UX. If you are doing a digital transformation project or taking on any kind of enterprise initiative you will need to source the right team. This article gives a great crash course on how the different specialty areas of a design team work together and overlap.

How to get buy-in from clients
Getting buy-in for the solution is difficult. The problem is how to share the vision for the solution. Should I make a MVP or Prototype? A certain level of fidelity is necessary for the output. I help sponsors an product owners to manage getting buy-in for solutions.

What makes you a Senior Level Designer?
Hard skills accounted for less than 25% of Twitter's designer evaluation formula (the rest were getting things done, creating strong relationships, and improving the team). Hard skills are just one of 4–10 competencies at other companies as well. What could we spend our time learning and measuring to track our career progression?

Deal with design complexity
A designer solves problems and eases pains. The magic part of design is communicating and building, and orchestrating.