What do you Do, Rodney
A listicle about experience design: vocab, roles specialities and aspirations.
On occasion I’ll come across great content that I think will quickly accelerate you knowledge of how to leverage a design led approach. I’ll post them here. This page is for learning and sharing UX design career wisdom.
What is the difference between Customer Experience (CX) vs User Experience (UX)?
I have many projects focused on CX, while my my specialty is UX. If you are doing a digital transformation project or taking on any kind of enterprise initiative you will need to source the right team. This article gives a great crash course on how the different specialty areas of a design team work together and overlap.

How to get buy-in from clients
Getting buy-in for the solution is difficult. The problem is how to share the vision for the solution. Should I make a MVP or Prototype? A certain level of fidelity is necessary for the output. I help sponsors an product owners to manage getting buy-in for solutions.

Deal with design complexity
A designer solves problems and eases pains. The magic part of design is communicating and building, and orchestrating.